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Civic Hacking Poised to Answer Oregon Transparency Problem

Friday, April 03, 2015

 

Civic hackers—citizens who create better ways of utilizing open data—are changing the way the public accesses information, and creating transparency in ways the government is still catching up to. 

“[Civic hacking] brings data in a form where the public can understand, but it is also impactful. Then leadership can respond, making it real,” said Catherine Nikolovski, founder of the nonprofit group HackOregon. “We will not stop until all public data is machine readable.” 

In Oregon and across the United States, people have been pushing for more  access to data and information. 

“People are actually hungry for making the data viable, and translatable to the public,” said Andrew DeVigal, Endowed Chair in Journalism Innovation and Civic Engagement with the University of Oregon. 

The Oregon legislative is discussing bills this session that would make more data available to the public. Yet coders, designers, and community members have been making strides to present it in a way that is easy to navigate and understand.  

“There’s absolutely a need for this service,” said Southeast Uplift Neighborhood Association President Robert McCullough, whose organization paid roughly $2,500 to the City of Portland for data related to the Street Fee calculation. The non-profit neighborhood association is now suing the city to get that money back. 

“The city’s web presence is improbably difficult, it makes the IRS look easy,” McCullough said. 

When Southeast Uplift was analyzing street fee data, McCullough said over 100,000 entries in the city’s business license database were scraped for information. McCullough, who heads up McCullough Research, a Portland-based research consulting firm, said this is not a task the average citizen could navigate. 

“You have to be a technologically advanced consulting firm, or a hacker,” he said. 

Understanding Data

Nate Goldman is an open web software developer and founder of Code for Portland, the local Code for America brigade. 

The organization works to build open source technology, and organize people who are dedicated to making government data simple and easy to use. 

“There are a lot of different people in different cities getting together to make government services more accessible,” Goldman said. 

The challenge is that although much information -- such as business licensing, campaign contributions, and property records -- is available online, it’s not always particularly accessible. This reality makes data accessibility a transparency issue. 

Some formats, such as OreStar, ORPIN and other public databases, are not easy to use, Goldman said. 

“You have to know what you’re doing,” he said. 

The city is enlisting the help of civic hackers. Code for Portland has been invited to provide input on the Civic Apps projec, an open portal for the city that began during Sam Adams’ mayorship. The brigade is using the opportunity to evaluate what an ideal city open data site would entail. 

“You can make information available, but if you need a FOIA request to get it, or need to know who to talk to and deal with bureaucracy, it’s not terribly open,” Goldman said. “It’s the idea of open data, available on open formats, without any hurdles."

For example, HackOregon pulled data from OreStar, a database compiled by the Secretary of State’s office, and designed a data visualization to show how campaign contributions influenced ballot measures. 

Local government in Oregon welcomes the participation and effort from civic hacking groups. 

“Government websites and the city’s website could be a whole lot better about communicating information in the way the public needs to access it,” said City of Portland Auditor Mary Hull Cabellero.

Nikolovski said they have partnered with the Department of Planning and Sustainability on projects.

Another issue is data stewards not collaborating. Open data is spread across a handful of stakeholders, including Metro, the City of Portland, and various departments throughout the city, but the departments don’t work together to share it in an accessible way. 

Metro, for example, has a user-pay database, which functions as a revenue stream. 

When public records requests are answered with a hefty administrative fee, it deters most average citizens. However, if that data is already organized, the administrative fee is irrelevant. 

It’s not just open data for the sake of opening it, but making it more obvious what’s going on and being done with public money by elected officials, Goldman said. 

Perfect for Portland

Portland has become the hub for the state's civic hacking, in part to its tech-heavy business scene and community participation. 

“In some ways, it’s a culture of extermination and web development—it’s the two together and a collaborative sprit,” Nikolovski said. 

Goldman hosts events every Sunday in Portland for people to collaborate. 

Last weekend, HackOregon teamed with the University of Oregon and several media partners for a build-a-thon to create data driven projects that could be used to tell as story. DeVigal said it was different than simply hacking--they wanted to walk away with an actual, useful product—not just ideas. 

“Unless there’s a champion to push, promote, and visualize it, the ideas and data tends to collect cobwebs,” DeVigal said. “We need to dust off data, make use of information and dig deeper.”

 

Related Slideshow: Recent Data Breaches in Oregon

Here are some of the biggest data and security breaches in Oregon between 2015 and 2012, according to Privacy Rights Clearinghouse:

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The Oregon Department of Administrative Services

March 20, 2015

The department's meta data, including time stamps the size of flies, was disclosed on Friday, March 20, by an unidentified hacker. 

The attack was detected by intrusion software, and investigated by the department, but no personally identifying information was compromise

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LifeWise Health Plan of Oregon

March, 2015

A cyber attack on LifeWise and it's parent company Premera Blue Cross exposed the personal identification of 250,000 Oregonians to unauthorized access.

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Oregon Employment Department

Date: Oct. 10, 2014

Location: Portland

Records Compromised: 820,000

A database containing personal information from people searching for jobs through WorkSource Oregon was breached. 

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Made in Oregon

Date: Dec. 3, 2013

Location: Portland

Records Compromised: 1,700

The company’s website, with credit card information, may have been accessed by unauthorized parties. 

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Samaritan Family Medicine Resident Clinic

Date: Nov. 4, 2013

Location: Corvallis

Records Compromised: 1,222

Un-shredded medical documents were found in a dumpster near the offices. Prescriptions, diagnoses and sensitive medical information were on the documents. 

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Bonneville Power Administration

Date: Aug. 27, 2013

Location: Portland

Records Compromised: 3,100

BPA employee names, Social Security numbers, and dates of birth were distributed by a cyber attack.

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Oregon Health & Science University

Date: July 29, 2013

Location: Portland

Records Compromised: 3,000

OHSU patient information was placed on Google’s cloud computing system. OHSU did not have a contract with Google, so the information could have been used for promotional purposes due to the storage error.  

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Oregon State University

Date: July 29, 2012

Location: Oregon State University

Records Compromised: 21,000

During a software upgrade, an unnamed check printing vender copied data that included student and employee names, IDs, check numbers, check amounts, and possibly some Social Security numbers. 

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Eugene School District 4J

Date: June 11, 2012

Location: Eugene

Records Compromised: 16,000

An unauthorized source accessed confidential files containing student personal information, such as Social Security numbers, dates of birth, and phone numbers. 

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Office of Dr. Rex Smith

Date: April 20, 2012

Location: Eugene

Records Compromised: 20,915

During a burglary, a computer with patient names, Social Security numbers, and dates of birth was stolen. 

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Key Bank

Date: May 9, 2012

Location: Springfield

Records Compromised: 2,937

A bank manager gathered and transferred customer names, Social Security numbers, and dates of birth.

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Applegate Valley Family Medicine

Date: April 2, 2012

Location: Grants Pass

Records Compromised: 2,300

Patient information was compromised when a laptop was stolen. 

 
 

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